Privacy Policy
Last updated: July 11, 2026
Information we collect
We collect information you provide when registering (name, email, phone, address), shipment and order data, wallet transactions, and support communications.
How we use information
Data is used to operate the logistics platform, integrate with courier partners (e.g. Delhivery, XpressBees), process payments, provide tracking, and improve our services.
Sharing
We share necessary shipment details with courier partners to fulfil deliveries. We do not sell personal data to third parties.
Security
We implement reasonable technical and organisational measures to protect your data. Credentials for courier APIs are stored encrypted where applicable.
Your rights
You may request access, correction, or deletion of your account data by contacting support@fznexpress.com.
Contact
Questions about this policy: support@fznexpress.com